So a team leader could use random language to solidify respect among the team.
Make the whole team create a circle and make them do 3 steps:
1. Blabber gibberish that you yourself don't understand for 10 seconds and then the next person and the next person. At the end the leader asked to the team, do you think you know more about each other?
2. Blabber gibberish in another style of "language" that you made up. 10 seconds then next person, then next person. And at the end ask each of the members do you think you know each other even better now?
3. Tell them to close their eyes and imagine important memories in their life, while talking gibberish. At the end, ask them now do you think you know each other better now?
The right answer should be, I get more information about you but it doesn't mean the conclusion that I make out of that information would definitely better than when I haven't acquired that information. Whether it's gibberish or understandable words, you should not overestimate your limitation and able to say "I don't know" about each other.
Now this is just my imagination:
A customer abuses a team member, she felt really down, another team member came to her hold her hands and whispered something to her... she laughed or at least her mood gets better and she seemed to forget about the customer a little bit. The customer became agitated and started to lose his/her self check, he/she ended up said something legally incriminating and the company used it to compensate for the team member.
Turned out the friend only whispered gibberish to her.
In this case, the friend was communicating:
I don't really understand how you feel right now, I don't know what you're thinking, but I'm here and we are a team and I'm paying close attention to the situation.
Make the whole team create a circle and make them do 3 steps:
1. Blabber gibberish that you yourself don't understand for 10 seconds and then the next person and the next person. At the end the leader asked to the team, do you think you know more about each other?
2. Blabber gibberish in another style of "language" that you made up. 10 seconds then next person, then next person. And at the end ask each of the members do you think you know each other even better now?
3. Tell them to close their eyes and imagine important memories in their life, while talking gibberish. At the end, ask them now do you think you know each other better now?
The right answer should be, I get more information about you but it doesn't mean the conclusion that I make out of that information would definitely better than when I haven't acquired that information. Whether it's gibberish or understandable words, you should not overestimate your limitation and able to say "I don't know" about each other.
Now this is just my imagination:
A customer abuses a team member, she felt really down, another team member came to her hold her hands and whispered something to her... she laughed or at least her mood gets better and she seemed to forget about the customer a little bit. The customer became agitated and started to lose his/her self check, he/she ended up said something legally incriminating and the company used it to compensate for the team member.
Turned out the friend only whispered gibberish to her.
In this case, the friend was communicating:
I don't really understand how you feel right now, I don't know what you're thinking, but I'm here and we are a team and I'm paying close attention to the situation.
